Privacy Policy and Information
A&M Medical Supply LLC adheres to the standards set by the Health Insurance Portability and Accountability Act (HIPAA) policy by protecting all your personal information and medical records. Rest assured that all information you give us is strictly confidential.
Product Recall Information
The recall information about medical equipment sales provided at A&M Medical Supply LLC is kept confidential. The information we get from our customers includes the products involved and the steps on what the customers should do if they request to return the equipment to the manufacturers for repair, refund, or replacement.
Manufacturer’s Warranties
All products offered at A&M Medical Supply LLC have a manufacturer’s warranty. Please note that warranties vary from manufacturer to manufacturer and from product to product. Make sure to register your warranty when necessary and keep a copy of your warranty agreement and the manufacturer’s contact information.
Returns Policy
A&M Medical Supply LLC strives to meet your satisfaction with our products and services. We are currently suspending our return policy until further notice. Please make sure that your orders are already final. We only accept replacements for defective equipment or supplies.
Third-Party-Payer Coverage and Reimbursements
Be sure to ask our A&M Medical Supply LLC staff for your coverage of our products. We accept insurance plans that reimburse some of your medical equipment and supplies needs when prescribed by your doctor, and when your physician has diagnosed you with a condition that meets your health policy’s criteria for reimbursement. We also honor flexible benefits programs from employers. Contact us should you need sales receipts to use as proof of purchase for qualifying medical equipment and supplies benefits or reimbursements.
Sales Tax
If you’re a resident in Texas, Texas Title 34, Rule 3.284 states that you are covered for sales tax exemption on the sale of most medical equipment and supplies prescribed by a physician such as medical equipment, wound care, ileostomy, braces, orthopedic appliances, colostomy appliances, hospital beds for use in the home, blood glucose monitoring strips, eating utensils designed to facilitate independent eating, and more. You will need to e-mail or fax a copy of your prescription to A&M Medical Supply LLC. However, if the product is taxable in Texas, we will include the Texas Sales Tax on your sales receipt. Learn more at http://sos.state.tx.us/.